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javierjiesjavierjies 

Picklist doesn't work

Hello everyone!

 

 

I've a picklist field in object Lead. I have recently added 5 new values but, when I create/modify a Lead, I can't find those new values!

 

 

Does anyone know what's happening?

 

 

Thanks in advance!!

 

 

 

marioluisscmarioluissc

Hi,

 

This field may be dependent on another field, if it is necessary to set the new values to appear .

 


SargeSarge

If your Lead configuration invovles Record Types then check the picklist values selected for that corresponding record type.

YuckleYuckle

Do you understand how master picklist and record type picklists are related?  That's probably the reason. 

 

The master pickllist holds all possible picklist values for all possible record types, but each record type shows only its subset of the picklist values.   When you add a picklist vlaue, it gives you the opportuity to also choose which record types to include it in.