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PamSalesforce
Enable knowledge for high volume customer portal users
How do I enable Knowledge for high volume customer portal users. The profile has 'Read' permission on all articles and the Article tabs is add to the customers portal but the user is still not able to see the tab. What am I doing wrong?
Check the tab setting for the Portal Profile you created, you can give read/ write/ delete, but if the Tab is hidden, it wont matter.
PB