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gliustonecobragliustonecobra 

Some Salesforce Knowledge feature/functionality roadmap questions

Anybody hear about any roadmap information for tasks/activities and triggers for Salesforce Knowledge? These two missing items, in particular, severly hamper the customizability/flexibility of the system.

 

One other item is the ability to not just track the number of views, but also who has viewed articles. Is this on the roadmap?

 

Thanks!

ZoomzoomZoomzoom

I agree, I would definitely have use for triggers on KnolwedgeArticles.

 

I was not able to find such an idea on IdeaExchange, but it would take forever before it gathers enough votes to get noticed.
francoisLfrancoisL

Zoomzoom, 

 

I noticed it, thanks for the feedback.