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kathybb We have Chatter only licenses in our org. The documentation says that they come with access to 10 custom objects, but when I try to add custom objects to their profile, the objects section is disabled. Can anyone tell me how access to custom objects should be configured for Chatter Only users?
Thanks,
Kathy
Hello Kathy,
You must expose the tabs for the standard Salesforce objects that the Chatter Only user profile can access, as they are hidden by default for these users.
Professional Edition organizations must have Profiles enabled to perform these tasks. Contact your sales representative for more information.
Setting Tab Visibility
To set tab visibility:
1. Click Your Name | Setup | Manage Users | Profiles
2. Select a profile.
3. Depending on which user interface you're using, do one of the following:
# Enhanced profile user interface—In the Find Settings... box, enter the name of the tab you want and select it from the list, then click Edit.
# Original profile user interface—Click Edit, then scroll to the Tab Settings section
4. Specify the tab visibility.
Default On - Show the tab by default for users with this profile. Individual users can override this setting. The Home tab setting can't be changed from Default On.
Default Off -Hide the tab by default for users with this profile. Individual users can override this setting.
Tab Hidden Hide the tab and don't allow individual users to override this setting in their personal customization. Using this setting doesn't prevent users from accessing the records or list views from a tab; to prevent users from seeing records of that object type, remove the “Read” permission for the object.
5. (Original profile user interface only) To reset users’ tab customizations to the tab visibility settings that you specify, select Overwrite users' personal tab customizations.
6. Click Save.
If Salesforce CRM Content is enabled for your organization but an administrator has not selected the Salesforce CRM Content User checkbox on the user detail page, the Salesforce CRM Content app has no tabs. The tabs display when the Salesforce CRM Content User checkbox is selected.