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amritamrit 

Attachment with html template

Hi,

 

I need to send a attachment of size 5 MB with html template to the customers. The customers are getting mail with html link.They are not able to view the file.So i tried to send as html link of pdf document in the mail.Now they can view the file.

 Is there any setting in salesforce to send attchemnts with html template without a link.

 

Thanks

Sonam_SFDCSonam_SFDC

Hey Amrit,

 

Actually, by default, all the attachments in Salesforce above 3 MB are sent as HTML links:

https://help.salesforce.com/HTViewSolution?id=000005241&language=en_US

 

Unfortunately, there is no setting as such which can be turned off at this point of time.