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manishymanishy 

Customer Portal Buttons

I am not able to view "work with portal" button with a user having custom profile. But this functionality is working with another profile(customer portal profile). "Work with portal" buttons are available on contact page layout and both profiles have the same contact page layout assigned to them. I would like to know which setting I am missing between this 2 profiles

Best Answer chosen by Admin (Salesforce Developers) 
CaitlinMCaitlinM

sorry, you also need "Edit Self-Service Users". Does that work? 

All Answers

CaitlinMCaitlinM

I believe you need to make sure "Manage Users" and "Manage Self-Service Portal" are checked. 
manishymanishy

Thanks for reply.

I tried that but still those buttons are not getting displayed.

The only button i am able to view on the layout is edit button.

 

 
CaitlinMCaitlinM

sorry, you also need "Edit Self-Service Users". Does that work? 

This was selected as the best answer
manishymanishy

Thanks a lot. It worked.