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haydnhaydn 

Internal server error when trying to uninstall a managed package

I need to update a managed package in my test environment to the newest version, with bugfixes. When I try to do this, I am informed that I cannot update the package, so I will need to uninstall and reinstall it. When I attempt to uninstall it, I get an internal server error at this URL: https://na15.salesforce.com/_ui/core/mfpackage/uninstall/PackageUninstallerUi/e

 

The error is:

 

An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact Salesforce Support. Please indicate the URL of the page you were requesting, any error id shown on this page as well as any other related information. We apologize for the inconvenience.

Thank you again for your patience and assistance. And thanks for using salesforce.com!

Error ID: 60876467-877 (661084793)

Ashish_SFDCAshish_SFDC

Hi Haydn, 

 

This is a specific error and has to be Investigated, Please raise a support case for this issue. 

https://help.salesforce.com/HTPortalLogCase

 

Regards,

Ashish