function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
hchhch 

Track email replies in Activity history

Hi,

 

How can I resolve the following issue..

 

I email a contact from salesforce,  That email is stored under the Activity History section.
Now, received contact person replied to that mail..
But, that reply does not show up in that contact's activity history. 

 

What necessary steps I have to take so that the replied mail will be stored under the same activity history..

 

Any help is appreciated!!