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Thrantor2Thrantor2 

Multi-Step Approval processing using the Manager of an approver several steps down.

I've got an approval process that uses three steps... the first two are optional... Not all records will follow down into that path.

 

If we submit a record that ignores those two steps the third step uses the correct manager. IE the manager of the record owner(as configured in the approval process)

 

But for some ungodly weird reason, if the other two steps are entered then the approval process tries to route the next step to the manager of the person who approved steps 1 or 2. From my understand and the way it reads... anytime it uses the automagical route to manager it should use the manager of the original owner.

 

Suggestions? Thoughts that this is an annoying stupid bug?

 

I really just want the approval process to have step 3 go to the manager of the record owner for all events. Help!