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Sapn ThakurSapn Thakur 

Salesforce.com Lead Alert

Hi All,

 

We are having web-to-lead for our organization and that was working fine but suddenly we are getting email alerts as below from SalesForce support

 

Summary   Salesforce.com Lead Alert

 

Description — Alert: Salesforce.com experienced the following problem creating the lead below:

 

Reason: Your Lead could not be processed.
Lead Capture Page: http://www.test.com/leadform.html

 

Record Information:
Here we get all the feilds information we have in form.

 

Does anybody have idea why this is happening. Thanks!!!

 

Regards,

Sapna

arizonaarizona

This could be caused by many things. 

 

1. I wonder if you created a field validation rule recently and that is causing the issue you are seeing.

2. You created a new field and it is not visible or writable to the site user. (Permissions Issue)

3. A field was created and is mandatory and it is not being populated.

 

Arizona

 

 
Sapn ThakurSapn Thakur

Thanks for the reply Arizona, but we have not created any validation rule or any new feild.

There must be some other reason...

 

-Sapna