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eric garniereric garnier 

CTI : Crash in SalesForceCTI.exe without my DLL

Hello everyone,

I have developed a CTI Adapter DLL,

I got some crashes, so in order to help diagnostic, I put it in an out-of-process component.

So now I got crashes in SalesForceCTI.exe without even my dll loaded. The dumps contain only SalesForce and Microsoft module.

 

So the question is : who can analyze this kind of dumps?

 

Does SalesForce provide this kind of service?

 

Thanks

 

Eric

 

PS : At first look, it seems like a memory allocation problem.