function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
SteveA101SteveA101 

Assign Users to Case Queue with Data Loader?

Hi All,

 

I am with an Org that has several thousand users and several hundred Case Queues.  Given that the Queues have are already been created, and the Users have already been uploaded, is it possible to now assign Users to a Queue or Queues with the Data Loader?

 

I have read a few posts about exporting the Queue ID's from the QueueSobject object and matching them up with an export from the GroupMember object, but the posts were somewhat vague.

 

Thanks!

MrTheTylerMrTheTyler

Hi Steve,

 

  Queue management can be achieved via Apex code, which to me seems the more efficient approach.  That said, is there some advantage in using the dataloader?

 

 

Kind Regards,

 

Tyler Hudson
Contact Us - We Can Help!

Salesforce Superheroes
------------------------------
help@salesforcesuperheroes.com
www.salesforcesuperheroes.com
1-888-407-9578 x123