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pupilstuff
Case Status field should be read only
Hello,
Can I make the Case status field read only for every user . If not then any workaround for this ?
Thanks
Mayank Jain
function readOnly(count){ }
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Hello,
Can I make the Case status field read only for every user . If not then any workaround for this ?
Thanks
Mayank Jain
Case status field is standard field and we can not make this as read only.
but as workaround we can define validation rule on this field.
When status is changed from UI , show error message .
ISCHANGED(status)
Thanks,
bForec
Create a Workflow Rule
Edit Rule
ForceStatusNew.Evaluation Criteria
Evaluate the rule when a record is:createdRule Criteria
Case:Status > Not Equal To > NewSave...
Immediate Workflow Actions
ChooseField Update Edit
Case > Case: Status > NewSave..
What this does, is no matter what is chosen at creation, it will default to NEW, then after, whomever has access to cases that are aready created can make status changes as needed.
* Choose this as the best awnser if this solution worked for you.