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davoskidavoski 

Error saving a case: "Your request exceeded the time limit for processing."

Hey all,

I am developing a solution on a sandbox, and this morning started to get timeouts when i try to save a case record that has a change in the status field. The problem is specific to an update to the status field, and throws up an error on he screen after around 2 minutes of waiting: "Your request exceeded the time limit for processing."

 

I have turned off all triggers running against the case, there are no callouts or outbound messages etc., though a large amount of workflow do run during processing.

 

Looking at the debug log it all looks rosy until the very end where the last 4 lines read:

14:49:32.584|WF_ACTIONS_END| None
14:49:32.584|CODE_UNIT_FINISHED|Workflow:Case
14:51:35.810|CODE_UNIT_FINISHED|TRIGGERS
14:51:35.810|EXECUTION_FINISHED

Notice the almost 2 minute delay in the middle there with no detail!!!!!!

 

Has anyone seen this before/have any suggestions on where to go from here?

 

Regards

David