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LouisoLouiso 

question on developing the CTI adapter

 

 

I have to use the CTI demo adapter to customize the Siemens CTI System (ProCenter). According to install the CTI toolkit 3.0, It provides the Cisco CTI adapter Code as well. 

 

As mentioned above, Could i use the Cisco CTI apater code as the source to customize for using in the ProCenter CTI?How much effort to cusomize the code? It would be better than using the CTI demo adapter code provided by salesforce... right?

 

please any one give me some suggestion.

 

Best Regards,

Louis

NikeNike

Hi