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sravu Question on Tiered deploy model
Hi,
We have a requirement where in we have to have 2 tier model for our support. I am trying to implement tiered deploy model in salesforce. We have different queues based on different products. So under Tier I we will be having Sever TierI queue and Desktop Tier I, etc.....
Can anyone tell me how to implement this in salesforce. I don't see a way to implement this as we cannot have a queue within a queue.
Any ideas......