function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion

Link a product to case in Email to Case

Hi All,


How to link a product to case in Email to Case functionaltiy?







There's no built-in routine for this, but you could probably write a trigger to do this. What would be the conditions for linking a product? If you can figure this out, then you could find a way to use a trigger to link the product to the case on creation.