+ Start a Discussion

Produce Heap dump from class deployed in a managed package

How can I get a heap dump from a class deployed in a managed package. I can generate the detailed log by logging into the customer org via the LMA, but when I navigate to the class in the repository view of the Developer Console I get the message "Not permitted: managed installed classes cannot be opened". I need to open the class so I can set a heap dump to debug an issue I am having.