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neil12neil12 

Task email alerts?

Hi,

 

Please help me out.

 

When a Task is completed is there any way to send an alert letting someone know it has been completed?

 

For instance,  executive creates a task and assigns it to an support. When that support marks the task as complete, is there a way for the executive to be notified that it has been done? 

 

Thanks.

Vinita_SFDCVinita_SFDC

Hello,

 

You can create a workflow on Task object with
Rule Criteria    Task: StatusEQUALSCompleted and Evaluation Criteria    Evaluate the rule when a record is created or edited

 

Finally in workflow action you can choose Email alert.