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workflow to escalate a case


I am new to workflows. I want to escalate a case if it is not solved within 2 days for this i have written the following rules

NOW() - CreatedDate >= 2, 
NOT( ISPICKVAL( Status ," Closed") ), 
ISPICKVAL( Status ," Approved"), 
ISPICKVAL( Status ," Rejected") 


where CreatedDate is the Date/Time opened field. I have activated the workflow still its is not working.Can anyone plz help me.Also if i want to escalate the case within an hr or 10 mins wat should be the Syntax.






Have you writtne a time based workflow?


Try writing a time based workflow and it should work!!!


Also is there any specific reason why you are writing a workflow for escalation?

You can try Escalation Rules for case escalation.