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osamanosaman 

Big Deal Alerts

I have created an opportunity big deal alert which is not executing upon the successfull evaluation of amount and probablity critieria. It is active and opportunity does meet the criteria.

 

Also when a portal user updates an opportunity and meets criteria, it throws and exception "An unknown error occured while processing your request", other wise it doesn't.

 

Where am I going wrong?

 

Thanks

CLKCLK
not sure but check your notify email address & sender as well; are they working
osamanosaman

Yes they do work. I used my own email address.
CLKCLK
r u having having after/before update trigger on opp. may that code is throwing exception when its satifieng/exceeding that big deal alert criteria. check debug log
osamanosaman

Nothing is shown in debug logs related to big deal alert and no exception is shown in debug logs.
CLKCLK
did you made it's value to satisfies big deal alert threshold criteria.
osamanosaman

Yes it does.

 

Does it have anything related to the portal user sharing settings?