Hi,

I have a few questions regarding the CaseComment object.

1. How do you make a new CaseComment object public/private using the API 6.0 and C#? Is it using the IsPublished() method call? I've tried using it and the CaseComment object is still created as private. Do I need to create the CaseComment object then use 'update' to make the CaseComment private/public?

2. I know you cannot set/modify the CreatedBy property. However, I need to find a way to track who created the comment (i.e. If it was a self-service user or an internal user.) and I'm not sure how to go about it. As far as I know, the CaseComment object is not customizable, so I assume adding a field/property to the CaseComment is not possible.

Thanks in advance.


CaseComment CommentObject = new CaseComment();

CommentObject.ParentId = CaseId;
CommentObject.CommentBody = Comment.Text;
CommentObject.IsPublished = true;

// Create service object for sforce
SforceService SFService = new SforceService();

// Invoke the login call and save results in LoginResult
LoginResult lResult = SFService.login(usr,pwd);
// Reset the SOAP endpoint to the returned server URL
SFService.Url = lResult.serverUrl;
// Create a new session header
// Add the session ID returned from the login
SFService.SessionHeaderValue = new SessionHeader();
SFService.SessionHeaderValue.sessionId = lResult.sessionId;

sObject[] sObjectArray = new sObject[] {CommentObject};
SaveResult[] saveResults = SFService.create(sObjectArray);