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pitaboy .NET Email-to-case Agent
Is there a Sforce Email To Case Toolkit for .NET. Are there plans for one in the future?
I'm looking for a way to append emails to an existing Case. For example, each time the customer emails the Support team (and vice-versa), the email is somehow appended to or logged in the Case. The Email-To-Case Agent toolkit seems to be the a suitable solution. However, it is in Java. Is there a way to create this behavior using the API and C#? Are there any existing examples for C# and .NET?
Thanks in advance.
I'm looking for a way to append emails to an existing Case. For example, each time the customer emails the Support team (and vice-versa), the email is somehow appended to or logged in the Case. The Email-To-Case Agent toolkit seems to be the a suitable solution. However, it is in Java. Is there a way to create this behavior using the API and C#? Are there any existing examples for C# and .NET?
Thanks in advance.
Hi pitaboy,
You can definitely do this in .NET. Just use the java sample as your "psuedo-code" and you should be able to build the implementation.