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KayalKayal 

How to use screenPopData in describeSoftphoneLayout API call

Hi All,

 

With describeSoftphoneLayout() API call, i was able to retrive all the softphonelayout settings.

My doubt is with "DescribeSoftphoneScreenPopOption". In this, i could see 3 settings as matchType,screenPopData, screenPopType where matchType=MultipleMatches/NoMatch/PopToEntity and screenPopType=PopToSearch/PopToEntity/PopToVisualforce. Whats that screenPopData is? Its value is always "null". Any suggestion would be of great help

 

-Kayal

KayalKayal

What is the table name which stores all the softphone layout settings? Any suggestion would be of great help....Thanks in advance..

 

-Kayal