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Vishnu7700Vishnu7700 

What is service cloud console and mini page console

What is ervice cloud console and mini page console?

AroraAnupAroraAnup

Refer to the link - https://login.salesforce.com/help/doc/en/console_concepts.htm

 

Mini Page Layouts A subset of the items in a record's existing page layout that administrators choose to display in the Console tab's Mini View and in Hover Details. Mini page layouts inherit record type and profile associations, related lists, fields, and field access settings from the page layout.  

 

Console Layout

Objects chosen by an administrator to display in the list view frame of the Console tab. For example, if an administrator adds cases to a console layout, then users whose profiles are assigned to that console layout can see list views of cases in the console's list view frame.

 

Hope this helps!