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How to make owner as a defaulting to queue upon creation of a record?????
http://infallibletechie.blogspot.in/2013/01/how-to-assign-case-to-group-email-id.html
Check this...
Regards,
Magulan D
Salesforce.com certified Force.com Developer.
SFDC Blog
SFDC Site
If this post is your solution, kindly mark this as the solution and give Kudos.
you can assign the queue Id as ownerId in your code before insert, or u can update the ownerId field through workflow field update also i guess.
http://infallibletechie.blogspot.in/2013/01/how-to-assign-case-to-group-email-id.html
Check this...
Regards,
Magulan D
Salesforce.com certified Force.com Developer.
SFDC Blog
SFDC Site
If this post is your solution, kindly mark this as the solution and give Kudos.
you can assign the queue Id as ownerId in your code before insert, or u can update the ownerId field through workflow field update also i guess.