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Itayb34 Notify on Field Updates
Hello
I would like to know if it's possible to notify a user when there are field record changes. For example:case status was changed, priority was changed etc...
Structure of the email should be like this:
- Who changed (I assume it can be "Last Modified By")
- What was changed (Field and new value)
- Link to case
I know that is possible to create a workflow and email for every field change, but i'm wondering if there's an elegant way (as I have around 10 fields)
Thanks
Itay
Best way is trigger.
Regards,
Magulan D
Salesforce.com certified Force.com Developer.
SFDC Blog
If this post is your solution, kindly mark this as the solution.
Do you have a sample code for it?
This is a good point. Any luck.
Thank you,
not yet. Anyone?
As I described earlier, this can be done via WFR:
rule: whenever a record is created or edited
ISCHANGED (Status)
Action: Email
Email:
dear user
a field has been edited - Status to this value: {!Status}
Editor is: {!Last Modified by}
please click the following link to see more details
My only concern is that I need to create a WFR for each field change. So if I have 10 fields, I need to create 10 WFR with 10 different emails.
So i'm wondering if code can assist here (store the edited field name and value somehow...)
Thanks again
An easy and in my opinion elegant way, is to follow the cases in chatter. In that case, you get updatet in real time, when something happens...
A good way to make sure, that the user follows the right cases is e.g. this App: https://sites.secure.force.com/appexchange/listingDetail?listingId=a0N30000003IUEeEAO