Need your help to resolve one of issue facing by our client
Issue: custom Links "Create Sales Order" on Opportunity does not return field value .
Description: In that custom link we have defined field as .customerid={!Account.customFieldID__c}, it does not return value for this field. Interestingly it works without any issue for other Opportunities for same Account
note: This case is happening only with an Opportunity
Please can you let us know what could be reason for this issue?
Issue:
custom Links "Create Sales Order" on Opportunity does not return field value .
Description:
In that custom link we have defined field as .customerid={!Account.customFieldID__c}, it does not return value for this field. Interestingly it works without any issue for other Opportunities for same Account
note: This case is happening only with an Opportunity
Please can you let us know what could be reason for this issue?
Let me know if you need any more details.
-- Shakil Bagwan
sbagwan@intacct.com