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problem with email header in .net integration for exchange2010 to salesforce

We have a integration (.net program) program we use to integrate emails  from exchange 2010 to salesforce.lately we are having some issues with it

We were using exchange 2002 and updated to exchange 2010 and now some emails don’t get attached in salesforce.

Following is different header(for example)example and I was wondering is there any rule for email headers we should follow

old

from: jschmoe@gmail.com

 bad

from: alias <alias@gmail.com>

 good

from: First Last <alias@gmail.com>