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amf Email-to-case engineer needed in San Francisco ASAP
We are a small startup looking for an experienced developer who is familiar with the SalesForce "Email to Case" functionality to set this up on our servers.
More on SF's "Email to case" tool:
http://www.crmsuccess.com/browse/feature_detail.jsp?id=00630000001wjYxAAI&flid=02n3000000004bYAAQ&slid=&tlid=02o300000000wjhAAA
These are our basic requirements:
1. Every new customer support email comes to support@ourcompany.com
2. Each new customer support email should [attempt to] match to a SalesForce contact (all of our customers are upserted into SF as contacts daily), and create a new case against that contact.
3. Our customer support team would respond to emails from within SF, and replies to those responses (which also come to support@ourcompany.com) would get filed against the original SF case number.
We're looking for someone who:
1. Is local to San Francisco (please no offshore or remote inquiries).
2. Can start ASAP
3. Can do this in a short time period (a few hours/days)
4. Has experience doing this in the past
Please send your qualifications, availability, and hourly billing rate to the address above. If there's a good fit, we may consider you for future work.
More on SF's "Email to case" tool:
http://www.crmsuccess.com/browse/feature_detail.jsp?id=00630000001wjYxAAI&flid=02n3000000004bYAAQ&slid=&tlid=02o300000000wjhAAA
These are our basic requirements:
1. Every new customer support email comes to support@ourcompany.com
2. Each new customer support email should [attempt to] match to a SalesForce contact (all of our customers are upserted into SF as contacts daily), and create a new case against that contact.
3. Our customer support team would respond to emails from within SF, and replies to those responses (which also come to support@ourcompany.com) would get filed against the original SF case number.
We're looking for someone who:
1. Is local to San Francisco (please no offshore or remote inquiries).
2. Can start ASAP
3. Can do this in a short time period (a few hours/days)
4. Has experience doing this in the past
Please send your qualifications, availability, and hourly billing rate to the address above. If there's a good fit, we may consider you for future work.
Hi-
We are a certified salesforce.com consulting company and have implemented email to case many times. I'd be happy to have an initial conversation about how we can help. We are located in San Francisco as well. Our typical bill rate is $170/hr.
If interested please Contact Alana at 415 279 1317.
Thanks
I would be delighted to help.
We just finished implementing email-to-case in a company where we provided the capabilities you listed.
We also documented the process thoroughly into a best practice.
You did not provide contact infromation, so please contact me at:
eskinder@globalss.com
(510) 206 - 9264