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Maverick123Maverick123 

Lead Assignment Rules assigning owners weirdly..

Hello All,

 

We have over 100 Lead Assignment rules for Web Leads in our org. Off late the assignment rules have been assigning the owners randomly, which dont even match the filter criteria.

 

I know the order is important, but what i dont understand is how can it assign wrong owners completely. This is happening from web portal as well as when creating a lead from UI. Salesforce support doesn't have any answers to this behaviour.

 

If anyone from you have faced this and got the issue solved, please let me know..

 

Thanks,

Maverick