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RiptideRiptide Consulting Position with Riptide

Hi Everyone,
Riptide's consulting practice has been growing rapidly over the past few months and we are seeking another experienced professional to join our team.
Please read the job description below and send your resumes to and include JOB00091 in the subject line if you are interested and qualified. 
Job Title: Consultant
Job Code: JOB00091
Location:  Orlando, FL or Virtual for the proper candidate
Function: consulting and administration for Riptide’s clients
Length: Permanent
The Consultant will participate in the requirements gathering, design, development, QA, and implementation of business processes developed on top of the CRM platform.  This position will be responsible for understanding the business needs of our clients and ensuring that the solution delivered meets those needs.  This position requires knowledge of general business processes, specifically those processes related to sales & marketing.  The Consultant will be a customer facing member of the Riptide team and strong communication and interpersonal skills are required.
The ideal candidate will have 2 or more years experience administering and be certified as a consultant.  Experience working in Sales, Sales Operations, Business Development, Marketing or Customer Support is desired.
This position may require frequent travel.
  • Participate in client meetings and new business development activities
  • Use proven methodologies to deliver creative data management solutions to suit customers needs
  • Provide customers with best practice solutions as related to and CRM
  • Orchestrate technology-enabled process improvement/redesign and detailed functional design involving the solution
  • Perform daily administration tasks as needed, behind the scenes system admin managing custom fields, lead integration, data clean up and quality.
  • Maintain and manage security and user group mapping, data access, account/contact/opportunity visibility, user group definitions and administration  

Skills Required

  • Ability to work effectively with senior management and business partners and influence organizational decisions.
  • Ability to work independently or as part of a team.
  • Ability to lead and manage projects.
  • Excellent communication skills required.
  • Knowledge of the software development process
  • Ability to travel frequently.
Experience Required
  • 2+ years of experience with, preferably as a consultant or administrator
  • 1+ years managing software development or consulting projects 

Education Required

  • Bachelor’s Degree, preferably in MIS
  • MBA Preferred