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What is a Service Cloud user

I was wondering what is a Service Cloud user? And how are they different from other user and what license and profile do they have? I am asking this becuase I want to do the Apple Push notification as decribed here and was wondering what other type of user can do this.

Best Answer chosen by Admin (Salesforce Developers) 
Jeff MayJeff May

Service Cloud is a Feature license that enables enhanced Case management features (among other things).  Like other feature licenses, the User can belong to any Profile, and have any other permissions.