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Senior CRM / Consultant Opening

Apprivo is recognized as a leading implementation partner with a growing presence in both small/medium and global organizations. Apprivo is expanding our consulting practice with professionals that have experience with either implementation consulting or CRM consulting. We're looking for people with world-class skills with a preference for a fast paced, entrepreneurial, start up environment who want to take their career to the next level.  


Apprivo offers an aggressive compensation package and awards top performers with ability to earn base salary plus percentage of billable hours.


The Senior Consultant role requires the ability to build strong client relations, understand customer requirements and business processes, and a proven ability to create and deliver CRM solutions that meet customer needs.


Apprivo is based in downtown San Francisco at One Market, conveniently located to, local transportation, and the Ferry Building. Minimal travel is required.



·         Manage implementation projects from post sale to post go-live

·         Manage resource requirements on each project

·         Write customer deliverables and implementation plans

·         Provide customer training as required

·         Configure

·         Attain or exceed billable utilization target


General Skill Requirements

·         Experience in customer consulting, through setting, managing, and delivering on customer expectations

·         Strong analytical, problem solving, client relationship, and communication skills

·         Experience and familiarity with CRM/ software implementation methodologies and tools

·         Experience in analyzing and documenting customer business processes and conducting gap analysis between packaged application functionality and customized solutions

·         Excellent leadership, communication (written and oral) and interpersonal skills

·         University degree or equivalent relevant experience.



CRM Experience

·         2-5 years experience in a consulting role

·         2-5 years experience managing complex CRM projects and interacting with stakeholders from technical and business disciplines

·         Understanding of the full spectrum of CRM planning including: lead generation, customer analytics, sales planning, channel and partner management, closed loop marketing and sales effectiveness measurement


To apply visit Apprivo at




I am responding to the posting for the Senior CRM / Consulting Opportunity. I have over 7 years of CRM experience with managing small, medium, and large size projects. I have implemented several Siebel CRM / Call Center projects and as of  2006 I have been focusing on implementing specifically Sales, Marketing, and Service & Support projects.

Please review it and let me know if my background and experience matches your needs.




Rishi AroraRishi Arora


This is Rishi Arora, working for Capgemini (
India) as an admin for
Rishi Arora is a Senior consultant with the CRM group of Cap Gemini Ernst & Young. With a total of more than 6 years of work experience. He has worked in a wide variety of industries like Shipping,  e-Learning, BPO, and Banking & Financial services.

Attached is my CV.

Mobile +91- 9833361227  :: Email –

 Current Work Profile Cap Gemini Ernst & Young on  ( Jan 06 Till Date)

1.      Worked extensively in areas of implementation, customization and integration, data loader, vertical response, and AppExchange

2.      Work with the client to understand their current business issues and pain points; identify the desired "To Be" process models and solution architecture that will address the issues and pain points

3.      Integrating Salesforce with other stand alone applications called "CAAS" using BizTalk server

4.      Designing Roles/ Profiles to ensure data accessibility to authorized users

5.      Managing multiple currencies/ languages/ teams spread across the globe using as their marketing tool

6.      Migrate data to from existing  marketing tools, excel sheets to enable data consolidation and single view of all entire sales pipeline

7.      Train people in using for new users and advanced training on lesser known facts for advanced users

8.      Launch e-mail campaigns using Vertical Response and track effectiveness of each campaign

9.      Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer term strategic goals, leveraging technology

10.  Conduct client visioning sessions with executive client management on Integration or Application Rationalization to establish the blueprint for the solution

11.  Working to manage over 200 users across the globe with multiple languages, currencies, time zones and sales processes.

12.  Participate in the client steering committee, objectively monitoring the execution model against the defined vision for success

13.  Creation and maintenance of Configuration document for

14.  Assists in post-implementation continuous improvement efforts in enhancing performance and providing increased functionality

15.  Documents the results of analysis activities using the appropriate templates or analysis tools

16.  Assists in post-implementation continuous improvement efforts in enhancing performance and providing increased functionality

17.  Alerts team members to potential risks and issues of importance

18.  Formatting and cleaning the database

19.  Provide status updates about your activities on a weekly basis

20.  Provide administrative support for to Sales

21.  Improve the quality and accuracy of data presented to executive teams.

22.  Assist in the preparation of presentations for executive management leveraging CRM.

23.  Assist with all aspects of sales forecasting utilizing CRM.

24.  Regularly run basic reports from CRM system to support commercial processes, and develop ad-hoc sales analysis reports to meet specific needs.

25.  Make system administrative changes to the CRM system.

26.  Data Cleansing and Conditioning using excel spread sheets

27.  Preparing data for load to or from Cleansing / De-Duping



Hi Rishi,

Thanks for responding to my Ad for the opportunity. At this time we are looking for someone local within Southern California to work face-to-face with our clients. However, if we need to do some development work in the future, we will get in touch with you.





Greetings from Syozant Systems!!!

We are Top IT and ITES placement services company headquartered at Chennai and having branch offices in US.

We have an excellent opening with one of our esteemed clients, for Project Lead in CRM (SFDC)

Experience : 7+ yrs

Job Location: Mumbai

Designation: Project Lead

Salesforce CRM / SFDC
Minimum of 3-4 implementation exp on SFDC

Immediate Opening: Candidate is expected to join within 10 - 15 days

If you are interested with the above openings, then pls. revert back with the below details along with your updated profile.

Total experience -
Relevant exp on SFDC -
No of implementations on SFDC -
Current Designation -
Current Company with Location -
Employment Type ( Permanent / Contract) -
Highest Degree -
Contact Number -
Current Compensation -
Expected Compensation  -
Ready to relocate to Mumbai - 
Notice Period -  

Best Compensation in the Industry

Also you can refer your friends who are interested for the above position 

Thanks & Regards,
Rasool, HR Executive,
Syozant Systems Pvt Ltd.
(Business unit of TechnoSoft Group Inc.)
Chennai, India - 600106.
Tel: 044- 2363 2087



Greetings professionals
We are looking for profressionals who can impart training on on Freelance basis for our client/s place in Mumbai.

This is Not a fulltime job opportunity but a freelance training opportunity.
- Hide quoted text -
The 4 days course outline is as below (please let me know which Days training you are comfortable with and what will be your commercials/costing for the training below) - Please send your resume immediately if interested.
- Hide quoted text -
Day 1
Intro to all salesforce business objects
Organization and User Setup - You should be able to differentiate between how an organization is setup and how users are managed
Company Information and Licensing
Impact of Multiple Currencies
Managing Users including Supported Languages
Organization Storage Properties
Queues types and function
Recycle Bin Properties
Marketing Automation
Managing and Troubleshooting Campaigns
Managing Campaign Members
Campaign Reporting Formulas
Capturing Leads and Web to Lead Forms
Lead Conversion Details
Day 2
Salesforce Automation
Enabling Opportunity Update Reminders
Customizing Big Deal Alerts
Sales Teams versus Account Teams
Products, Price Books, and Schedules
Asset Relationships
Managing Profiles and including Permissions and CRUD
Field requiredness versus Default Value Options
Dependent Picklists
Business Processes and Record Types
Creating Custom Buttons and Links
Setting Field-Level Security
Custom Formula Fields versus Custom Summary Formulas in Reports
Validation Rules and when they are applied
Defining Custom S-Controls and how they manifest in the application
Day 3
Data Management - How do we get data into and out of the application? Integration topics are not covered
Import Wizards versus the Apex Data Loader
Using the External ID
Security and Access - Many of these will be scenario based questions
Role Hierarchy
Configuring the Sharing Model and Organization Wide Defaults
Workflow - The focus is on how the feature is configured and behaves within the application
Types of workflow actions (Task, Alert, Field Update, Outbound Message)
Objects supported by Workflow Processes
Immediate versus time based workflow triggers
Workflow Approval Configuration and Approvals Related List Properties
Day 4
Territory Management
Managing Territories and the objects supported
Account Assignment Rules
Forecasting Opportunities in Territories (access/capabilities/limitations)
AppExchange - Be familiar with using the AppExchange
Types of AppExchange Applications
Dashboard Components (including S-Control Dashboard Components)
Elements that may be Uploaded to the AppExchange
Test Driving and Installing Applications from the AppExchange
Uninstalling Applications
Upgrading Apps
Viewing S-Control Configurations of Apps

If you have any references of friends who can give this training then please let us know or forward the same to them.
Look forward to hear from you.
ITJobZone(AT)Gmail(.......DOT......) biz

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