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Seeking SFDC Trainers - Dallas and DC
Astadia is seeking Training Consultants to be responsible for client-focused training within our CRM practice. (www.astadia.com)
This position requires a talented individual that excels in communication, software training and superior customer service. Success in this role will provide a host of additional opportunities for professional growth.
Job Description
The Training Consultant will be responsible for instructing and facilitating in-person and internet based training sessions covering SFDC applications to a wide range of employee levels (end user to executive) as follows:
· Explain concepts in an easily understandable manner
· Create an atmosphere conducive to learning
· Relate system concepts to “real life” situations
· Draw out and engage participants by encouraging question and answer sessions
Responsibilities
· Interface with our clients in consultative manner/create and maintain positive, professional client relationships
· Gain expertise in the subject matter to be delivered and maintain expertise during periodic product updates
· Assist in preparation of participant materials, reference materials, job aids, and handouts
· Evaluate and monitor effectiveness of training activities and make appropriate improvements
· Keep up to date on training and development research, learning theory, new training methods and techniques
Requirements
· B.S. or B.A Degree, or equivalent job experience
· 2-5 years experience in system-related training delivery; SFDC exposure/exp huge plus
· Demonstrates strong training delivery skills and excellent verbal, written and presentation/communication skills
· Thorough working knowledge of adult learning concepts
· Experience facilitating using virtual classroom tools and techniques
· Experience delivering to an international audience
· Strong computer skills: Word, Excel, and PowerPoint
· Excellent problem solving/critical thinking skills
· Previous experience with learning and performance management system a plus
We have an opening for a trainer in Dallas and DC. Heavy Travel could be possible.
If you meet the qualifications, please send your resume or apply online to:
Kristine Robertson
Human Resources & Recruiting Manager