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Kyle FreemanKyle Freeman 

Outlook Edition 3.2 - Add Email Window too big for screen

I have had the following issue for several users:
Screen Resolution is set to 800x600
When they are using the outlook connector & click "Add Email" the "Add to Salesforce" button is off the screen & there's no way to scroll to it.
I fixed it on most by changing the resolution, but I have one user that does not want their resolution changed as they need the larger fonts / icons.
Has anyone else experienced this, and are there any solutions?

Message Edited by Kyle Freeman on 01-11-2008 02:35 PM
I have the same problem and have not found a resolution.  Anyone?

I don't believe there is a solution from Salesforce for this problem.  I did find a workaround:


Download/install this program "Sdesk" which will allow you to drag the window off screen so that you can click add to Salesforce.  http://download.cnet.com/SDesk/3000-2346_4-10078754.html


Not perfect but hopefully better than nothing.


Edit: You can also just hit enter when your cussor is on the subject line, and that will perform the add.


Message Edited by JCoppedge on 07-30-2009 09:53 AM


Thank you for the Tip on Subject Line:Enter!  Hugely helpful...