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Denver - Full time - System Admin- Configuration

System Admin - Configuration (IT Business Analyst - Salesforce.com)
 

Please apply on line at https://ww4.janus.com/html/hr_pr/hr/jobs/home.htm

 

ESSENTIAL FUNCTIONS:

           Supports both project and on-going support/maintenance activities related to Salesforce.com CRM and other related application systems.  

           Operates as primary system administrator and application configuration expert for Salesforce.com CRM, including but not limited to the following activities:

o         Configuring standard UI options for groups of users 

o        Take a lead role in cross-functional, cross-department change management team and facilitate productive discussion around proposed application feature/functionality enhancements and to ensure these change are consistent with executive vision.  

o          Creation or deletion of custom-defined fields in the application

o          Updating of custom-defined page layouts and record types

o          Developing or modifying custom workflows

o          Maintaining the Role Hierarchy and Territory Management Rules as the organization changes structure over time.

o          Assisting with bulk imports of lead, contact, or account data after the go-live date

o          Maintaining security profiles and access rights for users within the application

o          Configuring shared, custom reports

o          Escalating issues to salesforce.com Technical Support as required

 

 

SKILLS & EXPERIENCE

           2-5 years hands-on experience with the configuration and ongoing administration of Salesforce.com is required

           Experience with Salesforce.com API, SOAP messaging, integrations with other enterprise applications is preferred

           Experience in analysis of business process, workflow and modeling. 

           Experience in analysis of computer applications that cross numerous operational and servicing disciplines.

           Three (3) years experience in business and systems/workflow analysis.

           One (1) year experience evaluating products and services and managing complex application projects.

           Bachelor’s Degree or equivalent experience required.

 

About Janus

To understand who Janus is, it’s important to know who we are not. Janus is not your typical investment management firm. Our people are different, our process is different and our perspective is different. What really sets us apart from the crowd is our research. Since 1969, we’ve engaged in hands-on, fundamental research, consistently going above and beyond to uncover what we believe are the world’s best investments. Simply put, we go farther so that our investors can go farther.

 

So, who is Janus? We are an investment management firm with the trust and respect of more than four million shareholders, clients and institutions around the globe. We are the manager of more than $200 billion in assets (as of September 2007). We are a recognized leader of growth and risk-managed investment strategies. And we are singularly focused on delivering strong, consistent investment performance to our investors.

 

Janus is an EOE / Affirmative Action employer

 

Relocation assistance may be provided for this position

 

Please apply on line at https://ww4.janus.com/html/hr_pr/hr/jobs/home.htm

dexterdexter

Hello,

 

Have you considered outsourcing the system administrator processes?

 

Outsourcing's importance has never been higher; while costs soar organizations that take advantage of best practices are spending 20 to 80 percent less, providing a more attractive and enjoyable workplace, and outperforming competitors. 

 

While companies face a multitude of daily challenges from cash, to customers, to employees; the effective use of resources is THE critical success factor for those that wish to grow. 

Many enterprises are making the transformation from an administrative and reactive view of their internal functions to utilizing outsourcing as a key value driver for the business. 

CRM Advantage offers a comprehensive remote system admin service.  Our company has certified architects, trainers, developers and consultants who can maximize your investment in Salesforce.com.  We bill quarterly for this service. Our team is proficient in customized projects as well.

 

Thank you for your consideration,

Patty Piccarreto

patty@crm-advantage.com

585.594.8154

www.crm-advantage.com