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Salesforce_NikitaSalesforce_Nikita 

issue with special characters while loading from Data Loader

I have an issue while loading data from Data Loader with special characters into Salesforce. These characters are taken as '?' symbol into the system.

Please suggest on how such an issue can be resolved.

Best Answer chosen by Admin (Salesforce Developers) 
Satish_SFDCSatish_SFDC
Hi,
Please check the following help link and see if it works for you.

https://help.salesforce.com/apex/HTViewHelpDoc?id=faq_import_dataloader_specialchars.htm&language=en_US

Regards,
Satish Kumar

All Answers

Satish_SFDCSatish_SFDC
Hi,
Please check the following help link and see if it works for you.

https://help.salesforce.com/apex/HTViewHelpDoc?id=faq_import_dataloader_specialchars.htm&language=en_US

Regards,
Satish Kumar
This was selected as the best answer
Vinita_SFDCVinita_SFDC

Hello,

 

Try to import using UTF8 encoding you can do this in the Dataloader by going into settings and check the boxes read and write all csv in UTF8.

 

Please keep in mind that the once the file is downloaded you will save it in UTF-8.

 

For further details refer: http://www.developerforce.com/media/Cheatsheet_Setting_Up_Automated_Data_Loader_9_0.pdf

 
Salesforce_NikitaSalesforce_Nikita

thank you , this solves it.