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michaelmt44michaelmt44 customization and configuration

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Good day,


I am an independent consultant and eighteen year veteran of the technology industry.  My specialty is helping companies figure out how to become more successful utilizing CRM best practices and  


I have experience in the following areas:

* Process definition and refinement in the areas of Sales, Marketing, Customer Service, Support

* Customize objects, fields, page layouts, etc.

* Import, export, clean, de-duplication, and verify
* Create and customize reports and dashboards

* Integrate external applications

* Build applications on the platform for internal use or to list on the App Exchange

* General System administration 


Please reply to with your contact information and a short description of your problem/goal and I will respond promptly.


Thank you,