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SFDC Business Analyst



I see many SFDC Business Analyst requirment.


What all modules should one SFDC BA know ? or What leve of technical knowledge should he be with SFDC.


Please share your views or comments .



Best Answer chosen by Admin (Salesforce Developers) 
Ivan FeherIvan Feher

Hi Ronir,


A competent business analysis is the most important first step to a successful sfdc implementation. The practitioner as a fundamental requirement should be level II and certified. This tells you that the person passed competency thresholds. The consultant should also have extensive, practical real world business experience. Having expertise in both is the requirement. Too often individuals know salesforce but are inexperienced with the practical business side.

The hardest qualification to fill is the business side.


Ivan Feher


Message Edited by Ivan Feher on 01-30-2009 06:01 AM