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User Login Issue

Hi All,


I have a 5 users with same profile . They are able to login from ipad and iphone but they are unable to login from desktop. I have checked in profile for IP address restrictions but I don't have any kind of restrictions.Please help me out.





Hey Harsha,


What is the error message they are seeing on the screen when trying to login?

Did you check their login history - if not - please check - it will give you the error.


Let me know what you see in the Login history..