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Gunish Deploying Entitlement Process
Hi All
I am trying to deploy an entitlement process using Eclispe / The Migration Tool, and I keep getting this error message.
Error: The Entitlement Process start date field must be date/time type and belong to Case.
I dont see a start date option in the metadata and there is no place to set it in salesforce. Can someone share there experience deploying these ?
-Gunish
Hello Gunish,
I just found a related know issue, i believe because of this you are running into this issue:
https://success.salesforce.com/issues_view?id=a1p30000000SvrGAAS
All Answers
Hello,
The name of the field is "Entitlement Process Start Time", it specifies the time the case entered an entitlement process. You can update or reset the time if you have the “Edit” permission on cases. When you reset the time:
Closed or completed milestones aren't affected
Incomplete milestones are recalculated based on the new start time
My Entitlement Process has a start time, and I still get the error message while deploying.
Do you how to get part this issue ?
-Gunish
Hello Gunish,
I just found a related know issue, i believe because of this you are running into this issue:
https://success.salesforce.com/issues_view?id=a1p30000000SvrGAAS
-Gunish