+ Start a Discussion

SFDC Admin Opportunity in Denver Tech Center with Trulia

This is your opportunity to join Trulia, the innovative leader in the online real estate industry. We are a successful company and expanding rapidly. This is a great opportunity to join a team of fun passionate people with a vision to help millions of users make smarter decisions about real estate whether they are renting, buying or already own a home.




Trulia has experienced tremendous growth in our Denver call center and uses Salesforce.com as a core business platform. As a Salesforce.com Administrator, you will be responsible for configuring Salesforce.com and partnering with the Inside Sales and Customer Service management teams to improve operational efficiency, achieve substantial revenue growth, and deliver an amazing customer experience. You should have a strong understanding of cloud based business applications, extensive experience with data management and reporting, and the ability to manage projects across cross-functional teams.


Responsibilities include:

- Salesforce.com administration/configuration and reporting analytics for our Sales and Customer Support organization

- Create reports and dashboards to provide Inside Sales and Customer Service KPIs for senior management; fulfill miscellaneous reporting requests   

- Act as the primary point of contact for Salesforce.com users in the Denver Office

- Identify opportunities to optimize business processes within the Sales and Customer Service teams

- Troubleshoot and resolve Salesforce.com usage and problems

- Call Center software administration and integration support





- 3-5 years Sales Operations/Support experience with extensive experience in Salesforce.com administration

- Salesforce.com Certified Administrator strongly preferred.

- Experience with the Salesforce.com Service Cloud, experience with CTI integrations or hosted call center solutions.

- Ability to multi-task, and handle urgent interrupts with high level of professionalism

- Excellent verbal and written communication skills

- Fluency in Microsoft Office applications, especially Excel, PowerPoint, and Word

- BS Degree in Information Technology, Business Administration, and/or related field



Good Morning


Here at Ionia we have a wide variety of certified (SFDC) administrators to developer’s junior and senior level, architects junior and senior level. We also specialize in BizTalk development and SharePoint development. Below I will give a brief summary about Ionia. On behalf of myself and the entire Ionia team we thank you for your time.


As a Certified Salesforce.com Consultant we specialize in: Customization, Integration, Implementation and Application Development. Our track record of success is built upon a foundation of strong experience with specialists driven to meet our clients’ needs. 


 In the meantime, here is an overview of our Suite of Services and my personal contact info:


Ionia is a Certified Salesforce.com consulting partner located in Cambridge MA. We have been in business for 7 years and have 15 FT architects, analysts and developers as well as 30 certified off-shore developer partners. We have done over a thousand projects  varying size and scope. Specifically, we help companies use Salesforce.com more efficiently and


effectively, track marketing efforts more accurately and increase revenue by providing the following Suite of Services:

- Salesforce.com   Consulting
- Salesforce.com   Implementation & Customization
- Salesforce.com   Custom Application Development
- Salesforce.com   ERP Integration, Interface Development
- Salesforce.com   Remote Admin, Training and Support


Please feel free to call me to schedule a time to speak with one of our Business Analysts, Architects or Developers to see how we might be able to help your company with any of their CRM needs.


Best Regards,


Aaron J. Blair






Ionia Corporation

Building your information pipelines – Ionia            

Madhav NarayanMadhav Narayan



My friend is actually local to Denver and is looking for a change.  She is Salesforce.com ADM201 certified and would be a terrific fit for the position.  Where can I ask her to send her resume?  Thanks.