function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
XactAndyXactAndy 

Loosing related list labels on upload - help!

Hi,

We are installing a beta app to a sandbox, and we are loosing the
related list labels on custom (lookup) fields. In the beta they have a
name of our own choosing, but on installation, the related list label fields are blank.
This then seems to force the related list labels to appear as the
name of the owning custom object when they are viewed in the app.

This behaviour seems to have started in the last few days. Can
anyone shed any light on it, as it is breaking our app!!!

Thanks,

Andy
XactAndyXactAndy
This actually turned out to be a bug. I've logged it under Case 01803122.
Here's the issue:
 
Under custom object edit you have the option to choose to select a custom
s-control as the context sensitive help setting.
 
If you choose a custom s-control it causes the related list labels of all the lookup
fields of the object to be set to the object name.
 
The problem is that when you install the object on another account, the field label is
blank (even if you hand edit the related list label).
 
Setting the context sensitive help back to using the standard Salesforce Help
and Training window fixes the related list labels issue. You can edit them, and
when installed they keep the name that you set them to.

If you have ever seen your related list labels looking different to how you
set them, then this is a likely cause.