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Rudster Print Anything App not installing
Hi,
I installed the Print Anything package for one of my customers. After discovering that we would not be able to use Print Anything as the customer was using Professional Edition i uninstalled the package. The customer upgraded to Enterprise Edition 2 weeks later, and now when trying to install Print Anything it fails.
I have had replies from other posts indicating that this could be a bug and Salesforce will be implementing a fix. I have had no reply to indicate this to be true.
Has anyone encountered the same issue?
I logged 2 cases with SF support but the cases were closed saying that Salesforce does not support the package.
This is a very frustrating issue as the fail message does not indicate where there might be a problem.
Please could anybody reply with suggestions on how to get this issue resolved.
Thanks,
Rudster
I installed the Print Anything package for one of my customers. After discovering that we would not be able to use Print Anything as the customer was using Professional Edition i uninstalled the package. The customer upgraded to Enterprise Edition 2 weeks later, and now when trying to install Print Anything it fails.
I have had replies from other posts indicating that this could be a bug and Salesforce will be implementing a fix. I have had no reply to indicate this to be true.
Has anyone encountered the same issue?
I logged 2 cases with SF support but the cases were closed saying that Salesforce does not support the package.
This is a very frustrating issue as the fail message does not indicate where there might be a problem.
Please could anybody reply with suggestions on how to get this issue resolved.
Thanks,
Rudster