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JPPistons Was wondering if someone can help me with this custom button:
/00T/e?who_id={!Contact.Id}&followup=1&tsk5=CHOOSE SUBJECT&retURL=%2F{!Contact.Id}
The function is basically "Log a Call" with a different label. What I can't figure out is how it choses which "Completed" value to default with since there is more than one value to close a task in our org.
Anyone familiar with this ????
This is just a stab, but I seem to remember there being some kind of a Sort Order somewhere "behind the scenes" in SFDC.
I'm not sure how you can re-sort the values so that your custom button will default to your desired value, but at least that might be a place to start looking.
It will default to the last closed status that you added to the status picklist. If you want to force it to a specific one, you can add the following to your link: &tsk12="Completed" -- adding whatever status you want where I ended Completed.
Rhonda