You need to sign in to do that
Don't have an account?

Time based workflow rule
I have the following Workflow Rule/Field Update/Email Alert, but it is not executing. I created and activated it today. Can anyone help? Thanks!
Workflow Rule Detail
Rule Name Update Answers Trial Status field Object Contact Active Evaluation Criteria When a record is created, or when a record is edited and did not previously meet the rule criteria Description
Update the Answers trial status field in the contact record when a trial expires, and notify Contact owner via email.
Rule Criteria (Contact: answers trial end date less than TODAY) and (Contact: answers trial status equals Active)
Workflow Actions
Immediate Workflow Actions: No workflow actions have been added.
Time-Dependent Workflow Actions: 0 Days After Contact: answers trial end date
Type Description Email Alert Answers trial completed notification
Field Update Change Answers Trial Status to Complete
Field Update Detail Name Change Answers Trial Status to Complete
Unique Name Change_Answers_Trial_Status_to_Complete
Description Change Answers Trial Status to Completed when the trial has expired
Object Contact
Field to Update Contact: answers trial status
Field Data Type Picklist New
Field Value Completed
Email Alert Detail
Description Answers trial completed notification Email Template Answers Trail Ended Notification
Unique Name Answers_trial_completed_notification Object Contact
From Email Address Current User's email address
Recipients Contact Owner Additional Emails
