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SDFC ISV: Workflow Time Trigger
We are an SFDC ISV and are building a native Apex standalone solution with no integration into SDFC CRM objects.
Scenario
As part of our solution, we planning on delivering a workflow rule and a time dependent workflow action in our managed package. By default, our workflow action will execute 14 days the rule criteria is met (rule criteria: Valid To date field equals the system date)
Question:
My question from an ISV perspective is: when we install our solution in separate org for our customer, will our customer be able to change the workflow time trigger – in other words, will our customer be able to change the workflow action to execute after 21 days instead of the 14 days we deliver?
Thanks in advance.