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QMEQME 

SDFC ISV: Workflow Time Trigger

We are an SFDC ISV and are building a native Apex standalone solution with no integration into SDFC CRM objects. 

 

Scenario

As part of our solution, we planning on delivering a workflow rule and a time dependent workflow action in our managed package.  By default, our workflow action will execute 14 days the rule criteria is met (rule criteria: Valid To date field equals the system date) 

 

 

Question:

My question from an ISV perspective is: when we install our solution in separate org for our customer, will our customer be able to change the workflow time trigger – in other words, will our customer be able to change the workflow action to execute after 21 days instead of the 14 days we deliver? 

 

 

Thanks in advance.