You need to sign in to do that
Don't have an account?
Error installing managed package into GE and PE
I have a managed package which has passed security review and has Aloha status.
However when I install it into a Professional or Group Edition of Salesforce I receive an error message telling me that the install failed - the message is included below.. the reference numbers change each time but the message is consistent.
Your requested install failed. Please try this again.
None of the data or setup information in your salesforce.com organization should have been affected by this error.
If this error persists, contact salesforce.com Support through your normal channels and reference number: 48494661-19193 (1381620309)
Installing this package into any other Edition works without fail. I have persisited with this install as well, repeatedly trying it.
Does anyone have any idea why this may be happening? I have gone through normal channels but am looking for something extra that might help me solve this situation quicker - someone must have seen something like this before.
The package is mine so I can make changes to it if needed - just need some guidence of what to change.
I know it's all a bit vague but any hints, other than give up, would be greatly appreciated :)
Thanks,
Simon
Issues like this should not be closed-out of scope. Please log a case. If its closed out of scope , please send me the case # via a private message on these discussion boards. I'll make sure Support addresses it. And if you have the previous Case #, I'm happy to follow up on that too.
All Answers
Please log a case in the partner portal (www.salesforce.com/partnerportal) and include the error number.
Issues like this should not be closed-out of scope. Please log a case. If its closed out of scope , please send me the case # via a private message on these discussion boards. I'll make sure Support addresses it. And if you have the previous Case #, I'm happy to follow up on that too.
You are using $Profile.Name in your app somewhere. Since PE/GE don't support custom profiles, $Profile isn't a valid formula value.
Thanks Andrew -
Any sugestion how I should discover the users profile then? I'm only interested in the system System Admin profile as I have options that I want to show for Admins.
Cheers,
Simon
It's ok I think I've found it...
Sorry, RTFM