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Upgrading a Workflow E-Mail Alert - Not Working?

Hello.  I have a managed package that includes a workflow e-mail alert.  I have changed the "Recipients" and "Additional Emails" fields for this alert in my development organization.  I then have uploaded a new package...and then downloaded it into my test org.  Unfortunately, the change to the worflow e-mail alert did not happen.


The documentation says that workflow e-mail alerts are upgradeable...but it is not happening in my case.  Am I missing something?


Thanks in advance.


Workflow email alerts are partially upgradeable.  Certain attributes are upgradeable while others are not.  Recipients are unfortunately not upgradeable.


See this topic for more info: